Frequently Asked Questions
Hours, insurance, walk-ins, treatments and more, answered in plain language.
Quick answers
Here are the questions we hear most often at our Sugar Land and Houston offices. Do not see yours? Call us or send a message below.
Appointments & Visits
Are you accepting new patients?
Yes. Both our Sugar Land and Houston offices welcome new patients of all ages. See our new patient guide.
What are your hours?
Monday through Saturday, 9am to 5pm, at both offices. Sunday visits are available by appointment.
Do you accept walk-ins?
Yes. Walk-ins are welcome at both locations during business hours. Calling ahead shortens your wait.
Where are your offices?
Sugar Land: 12921 West Bellfort Ave, Sugar Land, TX 77478, (281) 240-1177. Houston: 12861 Gulf Freeway, Houston, TX 77034, (281) 922-1919. Both have free parking.
Do you handle dental emergencies?
Yes. Call the office closest to you and we will do our best to see you the same day. Learn more on our emergency dentist page.
Insurance & Payment
What insurance do you accept?
We accept most major dental plans, including Aetna, BCBS of Texas, Guardian, Humana, Liberty Dental, MetLife, United Concordia and UnitedHealthcare. See the full list.
Do you accept Medicaid and CHIP?
Yes, we accept Texas Medicaid and CHIP dental plans. Visit our Medicaid & CHIP page for details.
What if I do not have dental insurance?
You are still welcome. Our in-house membership plan gives you routine care with no waiting periods, annual caps or pre-existing condition exclusions. We also give clear estimates upfront.
Will I know the cost before treatment?
Yes. We give you a written estimate before any treatment, showing what insurance is expected to cover and what you will owe.
Treatments
Do you do root canals on molars?
Yes. Dr. Patel performs root canal treatment on all teeth, including molars.
Do you offer Invisalign?
Yes. We are an authorized Invisalign provider and also offer clear aligners and tooth-colored braces. See Invisalign & braces.
Do you place dental implants?
Yes. We offer single tooth implants, implant-supported bridges and implant-retained dentures. See dental implants.
Do you see children?
Yes. We see kids from their first tooth onward. See children's dentistry.
Do you offer teeth whitening?
Yes. We offer in-office Zoom whitening, along with veneers and Lumineers. See cosmetic dentistry.
Still have a question?
Our team is happy to help. Call or send us a message.
Book your visit today.
Call the office closest to you or send us a message. Our team replies within one business day.